SMS Privacy Policy

Updated 03 April 2024

Introduction

Rampart Ops is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines our practices regarding collecting, using, and disclosing information through the Rampart Ops application and its associated services, including the SMS alert system.

Information Collection

We collect information in several ways, including information you provide directly to us, information we collect through your use of our services, and information provided to us by your employer or organization’s administrators when they enroll you and associate you with an organizational account. This may include personal information such as your name, email address, phone number, position, and any other details relevant to your role or necessary for the provision of our services. Additionally, we collect information generated during your use of our services, such as account activity, alert preferences, and interactions with our application.

Use of Information

The information we collect is used to provide, maintain, and improve our services, including sending you alerts and notifications related to your account. We may also use the information to respond to your requests or inquiries and to communicate with you about operational changes or updates to our services.

Sharing of Information

Rampart Ops does not sell or share your personal information with non-affiliated third parties for marketing purposes. We may share information with third parties in the following circumstances:

SMS Opt-In Data

The above excludes text messaging originator opt-in data and consent; we will not share this information with any third parties. Your consent to receive our SMS messages is solely used to deliver the agreed-upon service notifications and alerts.

Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so you should carefully decide what information you send us.

Changes to This Policy

Rampart Ops may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy, and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification).

If you have any questions about this Privacy Policy, please contact us at support@rampartops.com.