Introduction
Rampart Ops is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines our practices regarding collecting, using, and disclosing information through the Rampart Ops application and its associated services, including the SMS alert system.
Information Collection
We collect information in several ways, including information you provide directly to us, information we collect through your use of our services, and information provided to us by your employer or organization’s administrators when they enroll you and associate you with an organizational account. This may include personal information such as your name, email address, phone number, position, and any other details relevant to your role or necessary for the provision of our services. Additionally, we collect information generated during your use of our services, such as account activity, alert preferences, and interactions with our application.
Use of Information
The information we collect is used to provide, maintain, and improve our services, including sending you alerts and notifications related to your account. We may also use the information to respond to your requests or inquiries and to communicate with you about operational changes or updates to our services.
Analytics and Website Usage Data
Rampart Ops uses analytics tools, including Google Analytics, to help us understand how visitors use our website and improve our services. These tools may collect information such as pages visited, time spent on the site, browser type, device information, approximate geographic region, and referral sources.
This information is generally collected through cookies and similar technologies. Rampart Ops uses this data in aggregate form to monitor website performance, improve usability, evaluate marketing effectiveness, and better understand user interests and engagement.
We do not use Google Analytics or similar tools to collect protected health information (PHI), patient care information, or sensitive operational data submitted through authenticated areas of the Rampart Ops platform.
You can control or disable cookies through your browser settings. You may also learn more about how Google collects and processes data by visiting https://policies.google.com/technologies/partner-sites.
Sharing of Information
Rampart Ops does not sell your personal information or share your personal information with non-affiliated third parties for their own direct marketing purposes. We may share information with trusted third-party service providers who assist us in operating, maintaining, securing, analyzing, and improving our services, subject to appropriate confidentiality and data protection obligations.
We may share information with third parties in the following circumstances:
- To trusted third-party service providers who help us operate, host, secure, maintain, analyze, support, or improve our services, subject to appropriate confidentiality and data protection obligations.
- To comply with legal obligations, such as responding to a subpoena or similar legal process.
- To protect the rights, property, or safety of Rampart Ops, our users, or others, including to detect, prevent, or otherwise address fraud, security, or technical issues.
SMS Opt-In Data
The above excludes text messaging originator opt-in data and consent; we will not share this information with any third parties. Your consent to receive our SMS messages is solely used to deliver the agreed-upon service notifications and alerts.
Data Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These safeguards may include encrypted data transmission, role-based access controls, authentication requirements, activity logging, and restricted administrative access where appropriate.
However, no method of transmission over the internet or method of electronic storage is completely secure or error-free. While we strive to protect your information using commercially reasonable safeguards, we cannot guarantee absolute security.
Changes to This Policy
Rampart Ops may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy, and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification).
If you have any questions about this Privacy Policy, please contact us at support@rampartops.com.