Digging deeper
Learn more about the Rampart Ops modules, workflows, security, and what it means to be a beta agency.
Rampart Ops is built around a set of operational modules for vehicles, medications, and equipment, plus central services for messaging and knowledge. This section explains what each module is meant to do in day-to-day use.
Pharmascept helps agencies manage controlled medications at the drug box level. Crews record counts while supervisors see audit-ready histories that show who did what, when, and for which unit or storage location. Pharmascept automatically audits every count, every hour.
Quartermaster tracks operational equipment and supplies. You can associate gear with users, vehicles, or external partners, define what must be present for a unit to be ready, and see when items are expiring, overdue for service, or repeatedly causing problems. Users can also request that equipment/supplies be issued to them, easing the normal paperwork process.
Hangar focuses on vehicles and readiness. Daily checkoffs, odometer readings, and out-of-service reasons all live in one place, so you can quickly see which units are green, which are at risk, and what is holding them back. You can even configure Hangar to recommend the order that vehicles are utilized in order to set up a smooth, predictable preventive maintenance pipeline.
Maintainer turns issues into trackable work. When crews report a problem with a vehicle, facility, or piece of equipment, Maintainer creates tasks with owners, statuses, and resolution notes so nothing quietly disappears. When you're ready, you can combine those tasks into trackable work orders.
Transmit is the messaging layer that ties Rampart Ops together. Modules use Transmit to send alerts and updates via multiple channels, including in-app notifications, emails, and text messages. Administrators define agency-wide defaults by notification type, users can fine tune their own preferences, and high-priority alerts can override individual settings when something truly cannot be missed.
Atlas is the built-in knowledge base. It combines global Rampart Ops guidance with agency-specific articles and policies. Administrators can control which roles see which content so frontline clinicians, supervisors, and medical directors each have the references they need, right where they are doing the work.
Here are a few examples of how different roles might use Rampart Ops during a typical day or shift, using the modules you saw above.
Most agencies start small and grow into Rampart Ops over time. This is a typical path from first conversation to a live pilot and then a broader rollout.
We start with a short conversation about your agency, current procedures, and pain points. Together we choose one or two high‑value pilot workflows—often controlled medication counts, vehicle readiness checks, or critical equipment tracking—and outline how they work today.
Next, we configure your organization, units, storage locations, roles, and initial modules. A small group of clinicians and leaders tests the pilot workflows in Rampart Ops while we fine tune forms, notifications, and permissions. We also prepare simple orientation materials for frontline staff.
Once the pilot is running smoothly, you can expand to more units or workflows at your own pace. Early data from Rampart Ops helps you see patterns, adjust policies, and refine stocking or maintenance plans, while we continue to support you through the beta period.
Rampart Ops is designed for agencies that operate around the clock and cannot afford guesswork about where their data lives or who can see it. Below, we summarize how hosting, access control, and auditing are handled at a high level.
During beta, Rampart Ops is fully usable for real operations, but the product is still being shaped by early agencies. This section explains what we ask from beta partners and what they receive in return.
Rampart Ops grew out of years spent running 911 calls, managing crews, and trying to keep vehicles, medications, and equipment aligned with nothing more than clipboards, spreadsheets, and siloed apps. It is built for EMS operations first, not retrofitted from a generic healthcare product.
In many agencies, the systems that support readiness have grown organically around whatever tools were available at the time. Policies live in binders, checklists on paper or online forms, and status updates in email threads or group texts. The result is that leaders carry an enormous mental load trying to answer simple questions like, “Which units are truly ready right now?” or “Who touched this drug box last?”
Rampart Ops exists to give EMS agencies a clearer, lighter way to manage that reality. The product is shaped around actual field workflows, with early agencies helping decide which problems to solve first and how the software should behave during a busy shift. The goal is not to add another system to babysit, but to make it easier for clinicians and leaders to keep their focus on patients and communities.
Share a bit about your service and current workflows, and we will schedule a short call to walk through a pilot plan, beta pricing for your size, and what implementation could look like over the first few weeks.